You Dell Chromebook 11 won’t turn on, won’t power on or boot your laptop may have over volt protection trip made Power Circuit in wrong state.
To solve this problem you need to reset your laptop.
Reset Dell Chromebook 11 after over volt protection trips.
The steps below should resolve over-volt protection trips:
With the laptop power off, disconnect the AC Adapter to prevent damage to the device.
- Put the laptop on a protected surface to prevent scratches to the cover and remove the 7 screws holding the bottom cover in place. This will give you access to the system battery.
- Unplug battery power connection from laptop motherboard (The connector plug moves out horizontally toward the battery). Wait 30 seconds then reconnect the battery power connection to the motherboard connector. This should restore the system to normal operating mode.
- Re-install the bottom cover & screws.
- Turn the laptop over and then re-connect the AC power adapter to the system.
To prevent the issue from re-occurring, only plug these type of USB devices into the USB 3.0 port on the left side of the Dell Chromebook 11.